As Niagara moves in to the “Orange Zone” this week, we are updating our practices and procedures to adhere to the Ontario Public Health Directives. We are a medical facility and are under the care of a Medical Director, so we are able to maintain most services. Our staff is working deligently to go above and beyond to keep you safe. Please come to the front window when you arrive for your appointment and our staff will then direct you in our screening protocol. Lets stay positive and crush this virus! Thank you for your continued support.
Please Read our Covid-19 protocol prior to your visit
Protocol For Patients
1. BEFORE APPOINTMENT
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Pre-visit screening
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Bring a mask, and please have it on before entering the facility
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Come alone; if you need a ride your partner should wait for you in the car
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Use the washroom before coming to your appointment as bathroom will be set up as a hand sanitizing station
2. WHEN YOU ARRIVE
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COVID consent to sign
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Arrive for your appointment at the right time
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PLEASE PARK OUT FRONT ONLY – Come to the front window
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Staff will direct you to which entrance to use
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Temperature may be taken
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Minimize the belongings brought into your appointment – leave purses, hats, wallets etc. in car
3. WHEN YOU LEAVE
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Proceed to reception desk for payment and rescheduling
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We will be emailing receipts only
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Remove your mask only after exiting the building
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Monitor yourself and family for any symptoms and report to us if there are any